Privacy policy

Privacy Policy

Last updated: September 4, 2026

HappyHouse Apparel (“HappyHouse,” “we,” “us,” or “our”) operates happyh0use.com.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, sign up for marketing, or otherwise interact with HappyHouse.

Information We Collect

Depending on how you interact with us, we may collect:

Your name, email address, phone number, billing address, and shipping address
Order and purchase information
Payment and transaction information, generally processed through Shopify and our payment providers
Information you provide when contacting customer support, requesting a return or exchange, or communicating with us
Marketing preferences, including whether you have subscribed to email or SMS marketing
Information about how you use our website, including pages viewed, products viewed, purchases, referring websites, IP address, browser, device information, and approximate location
Information collected through cookies, pixels, analytics tools, and similar technologies

We only collect personal information that is reasonably necessary for the purposes described in this policy.

How We Use Your Information

We may use personal information to:

Process and fulfill orders
Accept and process payments
Arrange shipping, delivery, returns, and exchanges
Provide customer service
Communicate with you about your orders
Detect and prevent fraud, abuse, and security issues
Operate, troubleshoot, and improve our website
Understand how customers use our website and products
Measure the effectiveness of our advertising and marketing
Send marketing communications where you have consented or where otherwise permitted by law
Comply with legal, tax, accounting, and regulatory requirements
Protect our customers, business, and legal rights

Shopify

Our online store is powered by Shopify.

Shopify processes certain personal information on our behalf so that we can operate our online store, process transactions, provide checkout services, manage orders, and operate other ecommerce features.

You can learn more about Shopify’s privacy practices at:

https://www.shopify.com/legal/privacy

Service Providers and Third Parties

We may share personal information with companies that help us operate HappyHouse.

These may include:

Shopify
Payment processors
Shipping and delivery providers
Email and SMS marketing providers such as Klaviyo
Analytics providers
Advertising platforms such as Meta and Google
Website, ecommerce, fraud prevention, customer service, and technology providers
Professional advisors such as accountants or legal advisors when necessary

We provide these companies with information only where reasonably necessary for them to provide services to us or where otherwise permitted or required by law.

We may also disclose information where required by law, court order, legal process, or to protect our legal rights.

Advertising and Analytics

We use advertising and analytics services to understand how people interact with HappyHouse and to measure and improve our advertising.

These services may use cookies, pixels, device identifiers, or similar technologies to collect information about activity on our website.

This may include platforms such as Meta and Google.

Depending on your location and applicable law, you may have choices regarding the use of your information for targeted advertising. These choices may be available through our website’s privacy or cookie controls, your browser settings, your device settings, or the privacy settings provided by the relevant advertising platform.

We do not sell personal information for money.

Certain privacy laws may define some advertising-related disclosures more broadly as “selling,” “sharing,” or “targeted advertising.” Where applicable, we provide privacy choices as required by law.

Email and SMS Marketing

If you sign up to receive marketing from HappyHouse, we may send you information about products, drops, events, promotions, or other HappyHouse news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Where SMS marketing is offered, you can follow the opt-out instructions provided in the messages.

Unsubscribing from marketing does not prevent us from sending transactional communications relating to your orders or customer service requests.

Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate our website, remember preferences, understand website activity, provide analytics, prevent fraud, and support advertising.

Some cookies are necessary for the website and checkout to function. Others may be used for analytics or advertising.

Where required by applicable law, we provide options to manage non-essential cookies and similar technologies.

You can also manage cookies through your browser settings. Blocking certain cookies may affect how some parts of our website function.

Information Processed Outside Canada

Some of the companies we use to operate HappyHouse are located outside Canada or process information outside Canada, including in the United States.

As a result, personal information may be stored, accessed, or processed in another country and may be subject to the laws of that jurisdiction.

We take reasonable steps to work with service providers that maintain appropriate safeguards for personal information.

Questions about our use of service providers outside Canada can be sent to our Privacy Contact using the information below.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, loss, alteration, or destruction.

However, no website, network, or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.

When personal information is no longer reasonably required, we may delete it, securely destroy it, or anonymize it.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information.

These may include the right to:

Request access to personal information we hold about you
Ask us to correct inaccurate personal information
Withdraw consent to certain uses of your information, subject to legal or contractual limitations
Request deletion of certain information where applicable
Object to or opt out of certain advertising or marketing uses where applicable
Make a complaint about how we handle personal information